USAHerbPack.com
Wholesale Only
Wholesale Only
 | |  | |  | |  | |  | |  |
Toll Free 1-877-729-4372
Frequently Asked Questions
"Shipping"
SHIPPING TO THE US AND CANADA
U.S. & Canada:
USAHerbPack.com does not collect duty and taxes to Canada. The appropriate duty and/or taxes must be paid directly to USPS or FedEx at the time of delivery. This service includes
all brokerage fees.
Does USAHerbPack.com charge sales tax?
USAHerbPack.com is wholesale only and does not charge sales tax for items being shipped in the U.S. A Valid Tax ID is required to purchase from USAHerbPack.com. For Canada
orders, customers must pay the shipper directly for all applicable taxes, customs and import duties. To estimate these costs, please contact your local customs office.
How long will it take to get my order?
USAHerbPack.com normally picks, packs, and ships all orders within 1-2 business days from the time the order was placed. A business day is considered to be Monday through
Friday, except holidays and receipt of order before 11 AM EST. Shipping rates are based on weight and zip code.
Free Shipping:
Free Shipping applies to Retail Products Only. All Wholesale items will have shipping charges applied.
"Security Guarantee"
THE USAHerbPack.com SECURITY GUARANTEE
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information
in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy
Policy for more information about how Yahoo! uses this information.
Secure Technologies
Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help make sure that only you and USAHerbPack.com ever see it. Some
Web browsers and some firewalls will not permit a secure connection. If your Web browser will not permit a secure connection, you can use a standard server connection to
complete your transaction, but this method is not guaranteed to be secure.
How to Tell if Your Browser is Secure
To check that your browser is in secure mode, check that a "lock" or a "key" icon is displayed in the lower left-hand or right-hand corner of your browser window. You can also
check by looking at the URL bar on top your browser. This line will typical show the first characters as "https" when a secure connection has been established rather than "http"
which indicates a connection that is not secured.
"Refund Policy"
30-DAY MONEY BACK GUARANTEE
We proudly stand behind the quality brand names that we sell. If you're not satisfied with your purchase - for any reason - return the unused item in its original condition within 30
days for a full refund, less shipping costs. We will refund shipping costs if the return is the result of our error.
Our Refund Policy
To receive your complete refund, excluding shipping charges, return the item to USAHerbPack.com postmarked within your 30 day-from-purchase-period. We will notify you via email
when we process your return and issue you a refund.
Crediting Your Returns
USAHerbPack.com always refunds the credit card used to make the purchase. Once we receive your order, we credit the appropriate account within 10-14 days.
"Shipping"
SHIPPING TO THE US AND CANADA
U.S. & Canada:
USAHerbPack.com does not collect duty and taxes to Canada. The appropriate duty and/or taxes must be paid directly to USPS or FedEx at the time of delivery. This service includes
all brokerage fees.
Does USAHerbPack.com charge sales tax?
USAHerbPack.com is wholesale only and does not charge sales tax for items being shipped in the U.S. A Valid Tax ID is required to purchase from USAHerbPack.com. For Canada
orders, customers must pay the shipper directly for all applicable taxes, customs and import duties. To estimate these costs, please contact your local customs office.
How long will it take to get my order?
USAHerbPack.com normally picks, packs, and ships all orders within 1-2 business days from the time the order was placed. A business day is considered to be Monday through
Friday, except holidays and receipt of order before 11 AM EST. Shipping rates are based on weight and zip code.
Free Shipping:
Free Shipping applies to Retail Products Only. All Wholesale items will have shipping charges applied.
"Security Guarantee"
THE USAHerbPack.com SECURITY GUARANTEE
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information
in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy
Policy for more information about how Yahoo! uses this information.
Secure Technologies
Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help make sure that only you and USAHerbPack.com ever see it. Some
Web browsers and some firewalls will not permit a secure connection. If your Web browser will not permit a secure connection, you can use a standard server connection to
complete your transaction, but this method is not guaranteed to be secure.
How to Tell if Your Browser is Secure
To check that your browser is in secure mode, check that a "lock" or a "key" icon is displayed in the lower left-hand or right-hand corner of your browser window. You can also
check by looking at the URL bar on top your browser. This line will typical show the first characters as "https" when a secure connection has been established rather than "http"
which indicates a connection that is not secured.
"Refund Policy"
30-DAY MONEY BACK GUARANTEE
We proudly stand behind the quality brand names that we sell. If you're not satisfied with your purchase - for any reason - return the unused item in its original condition within 30
days for a full refund, less shipping costs. We will refund shipping costs if the return is the result of our error.
Our Refund Policy
To receive your complete refund, excluding shipping charges, return the item to USAHerbPack.com postmarked within your 30 day-from-purchase-period. We will notify you via email
when we process your return and issue you a refund.
Crediting Your Returns
USAHerbPack.com always refunds the credit card used to make the purchase. Once we receive your order, we credit the appropriate account within 10-14 days.
 | |  | |  | |  | |  |
Copyright © 2010 USAHerbPack.com. All Rights Reserved.